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Privacy Policy

1. Introduction

  • Privacy policy details below are specific for GemCast. Contact info@gemcast.com.au or Phone 0488769322

  • The purpose of the privacy policy is to detail GemCast's commitment to protecting personal information.

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2. Information We Collect

  • Names, email addresses, phone numbers, mailing and billing addresses, payment details processed via third-party services and browsing behaviour on this website.

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3. How We Collect Information

  • Via website forms (e.g., contact, order forms), cookies and tracking technologies, purchases, and third-party services (e.g., analytics or payment gateways).

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4. Why We Collect Your Information

  • To process orders and deliver products.

  • To communicate updates and respond to customer service requests.

  • To improve website functionality and user experience.

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5. How We Store and Protect Your Data

  • Use secure cloud storage solutions or encrypted databases.

  • Restrict access to authorized staff only.

  • Regular software updates and security audits.

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6. Sharing Your Information

  • With trusted third-party service providers for payment processing, shipping, or marketing tools.

  • When required by law or to protect legal rights.

  • Customer data is not sold.

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7. Your Rights

  • Customers can request access to, correction or deletion of their personal data. Contact to do so should be made through email or phone.

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8. Changes to This Policy

  • Policies may be updated and will be available on this website when updated.

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